Customer Services
New Accounts
For fully Government-funded organisations, Local Authorities and State Nursery Schools we can open an immediate account for payment in 30 days of invoice date and we reserve the right to levy interest charges on overdue accounts.
For all other organisations payment should be provided by cheque (postal orders), BACS, or standard credit or debit cards with first order.
Morley's of Bicester Limited sells to educational establishments, the public sector and other businesses. We are unable to sell our products to private individuals. Sorry!
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Flexible Ordering and Payment Terms
We aim to be as flexible as possible in meeting your purchasing requirements. For specialist advice and queries, our sales team is available on 01869 320320 to assist with your decision making.
Samples can be provided upon request, subject to terms and conditions. Staged payments to accommodate project work are also available by negotiation.
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Order Acknowledgement
An email Order Acknowledgement
will be sent to the contact email address. Please check that all details correspond to your original order and contact us if there are any discrepencies.
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Navigation
Where you see a headline in bold grey with a > separating categories, the
categories can be clicked to return to them. These
are called breadcrumbs.
e.g.
Home > Cushions & Beanbags > Kaleidoscope Cubes
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Delivery Costs
All orders over £400
excluding VAT are delivered FREE on the
UK mainland. For orders below £400
excluding VAT we make a nominal delivery
charge per order - see below. Deliveries
to Northern Ireland, The Highlands and offshore islands
will be charged separately (please enquire). We may part-deliver
your order. Ground floor deliveries only.
For more information please telephone 01869
320320.
| Order Value (excluding VAT) |
Delivery (excluding VAT) |
| £400 and over |
FREE |
| £100 to £400 |
£27.50 |
| Less than £100 |
£15.00 |
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No Quibble Guarantee
We aim to provide high quality products, fit for purpose, so that's why ALL of our products come with at least a 1 year structural guarantee for normal use. Many products come with longer guarantees (as indicated on specified products).
All our products are continually assessed with delivering EYFS in mind.
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Product Classification
All the products shown are classified as either "Available from stock", "Non-stocked" or "Made-to-order".
"Available from stock" items are primarily held in our warehouse and are typically delivered within two weeks.
"Non-stocked" items may be delivered direct from the manufacturer or via our warehouse and therefore generally have longer lead times.
Lead times on "Made-to-order" items will vary depending upon your fabric choice and specification. Approximate lead times are stated denoted by the purple logo underneath each product description. However if the lead time is critical, please contact our sales team for confirmation.
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Fabric Choice
Due to variations in monitor settings, colours may differ from the actual fabric, if in doubt please request a fabric sample by calling 01869
320320
We are aware that your fabric colour choice is often crucial. If this is the case, we strongly advise you to request a fabric sample
BEFORE placing your order. As all upholstered products come under the "Made-to-order" category, please ensure that your
fabric choice is correct at point of order, as this cannot be changed under any circumstances.
Once we have received your order, your choice is deemed to be accepted and cannot be cancelled.
All our upholstery fabrics are made to Medium Hazard to Ignition level 5.
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Fabric Care and Maintenance
To download a PDF of the Fabric Care guide please click here.
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Sample Service
Samples are available for most products. Please contact our sales team to discuss your requirements.
A charge will be made for delivery of samples and supplied on a "sale-or-return" basis subject to quantities,
delivery location and product required.
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Delivery and Installation
We aim to provide a range of special delivery and installation options to suit your needs.
Should you have a particular requirement, please contact our sales team for consultation, availability and pricing.
Standard delivery is made to ground floor pavement level.
Peak Periods - as a long established supplier to the education market, we recognise that demand for our products is at its
peak during the school holidays. During the summer peak trading period (June to September) lead times may be extended,
we strongly advise you to order early to avoid delays. You will be advised of any extended lead times upon receipt of your order.
Do not dispose of your old furniture until your new furniture has been delivered.
Bespoke delivery and installation services are available - subject to separate quotation.
Where your order includes a mix of "Available from stock", "Non-stocked" and "Made-to-order" items
we typically deliver based on the product with the longest lead time.
We may part deliver your order.
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Pricing
All prices reflect those prices as stated in our printed catalogue.
We reserve the right to amend the prices of any product or offer within our catalogue and on-line store without prior notification.
Due to the current economic climate, if there are excessive raw material cost increases, including fuel,
or exchange rate fluctuations beyond our control, we reserve the right to amend prices, including delivery charges.
You will be advised of any increase before your order is accepted.
Unless stated, all prices quoted do not include assembly, installation, delivery or VAT.
All prices are subject to VAT at the prevailing rate at time of despatch.
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How to Search
To search for a product (e.g. Kaleidoscope Cubes) or a product with a particular feature (e.g. folding tables),
type a description in the Search box and click GO.
You will then be taken to a page which contains a list products
that meet your requirements.
Alternatively, if you have a catalogue please enter the product code in the Search box and click GO.
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Download an Order Form
To download a PDF Order Form which can be found in the Morleys Early Years catalogue, please click here. This order form can be sent via post or fax.
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