Morleys is a trading brand of Morleys (Bicester) Ltd.
All public sector organisations receive an immediate credit account with payment terms of 30 days from delivery.
All other organisations and individuals may apply for a credit account (subject to relevant checks and satisfactory trade references), Payments on account are strictly due within 30 days of the invoice date and we reserve the right to levy interest charges on overdue accounts.
All goods remain the property of Morleys until full payment is received. We reserve the right to gain access to your property to remove our goods should payment not be made in full.
An order acknowledgement is sent by email please check that all details are correct and contact us immediately if there are any discrepancies, otherwise you will be deemed to have accepted the order details as shown.
In the unlikely event of any of your items not being in stock, we shall notify you and recommend a suitable alternative or provide an updated delivery time for the original item. If no suitable product is available you will receive a credit to your account.
All order amendments or cancellations must have our written consent and will be on terms that indemnify Morleys against any loss. Items available from stock may be cancelled, provided the goods have not been despatched. Stocked items agreed to be returned or exchanged for reasons not within our control will incur a 25% handling charge plus a carriage charge +VAT. “Non-stocked” items and “Made-to-order” items CANNOT be cancelled or amended once we are in receipt of your order. Any rights you have under the Distance Selling Act are unaffected by this.
Every reasonable care has been taken to ensure that the colour reproductions are accurate; however due to monitor limitations, there may be slight colour variations.
We strongly advise you to request a fabric sample BEFORE placing your order. As all upholstered products come under the “Made-to-order” category, please ensure that your fabric choice is correct at point of order, as this cannot be changed under any circumstances. Once we have received your order, your choice is deemed to be accepted and cannot be cancelled. All our upholstery fabrics are made to “Medium Hazard to Ignition level 5”.
Samples are available for most products. Please contact our sales team to discuss your requirements. A charge will be made for delivery of samples and supplied on a “sale-or-return” basis subject to quantities, delivery location and product required.
All our products are constantly monitored for quality and safety. As a result, products may be resourced to maintain the highest standards and we reserve the right to amend the specification of any product. If the specification featured is critical, please contact us for clarification.
All prices are £ sterling and exclude VAT unless stated. We reserve the right to amend the prices of any product or offer without prior notification. Due to the current economic climate, if there are excessive raw material cost increases, including fuel, or exchange rate fluctuations beyond our control, we reserve the right to amend prices, including delivery charges. You will be advised of any increase before your order is accepted. Unless stated, all prices quoted do not include assembly, installation, delivery or VAT. All prices are subject to VAT at the prevailing rate at time of despatch.
We aim to provide a range of special delivery and installation options to suit your needs. Should you have a particular requirement, please contact our sales team for consultation, availability and pricing. Standard delivery is made to ground floor pavement level. Peak Periods – as a long established supplier to the education market, we recognize that demand for our products is at its peak during the school holidays. During the summer peak trading period (June to September) lead times may be extended, we strongly advise you to order early to avoid delays. You will be advised of any extended lead times upon receipt of your order. Do not dispose of your old furniture until your new furniture has been delivered.
Products must be genuine and identical. Price must be the RRP in a current business catalogue, based upon the same purchase quantity and not part of any offer, promotion, special or clearance pricing. Proof of pricing may be requested at time of order. The product price must be inclusive of any delivery and administration charges and be available on similar credit terms. We reserve the right to amend or cancel the price match scheme without prior notice.